324 views
New Reviewer
0 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.5

My purchase item was suppose to be delivered on 03/28/2018 at 5:40 PM it has been 18 days and they haven't done nothing about the missing package.

I opened an investigation at UPS which ended on 04/11/2018. I have emailed them a couple of times and they still give me the run around.

The investigation ended Wednesday.

I just want a refund.

Yes I know that I signed digital. But UPS wonโ€™t refund me they will only refund the shipper. I have video recording from my patio showing that the UPS didnโ€™t and wasnโ€™t even at my patio at the time of delivery. But I guess I am also sure that it wouldnโ€™t be difficult to prove to my credit card company that it wasnโ€™t delivered as well

Attached is a picture of the view of my patio.

I also have proof of UPS dropping off all packages in one location within my complex.

But like I said I have enough proof to show it wasnโ€™t delivered.

Singing package release doesnโ€™t mean they delivered the package at the correct location.

they have a 100% Guarantee

but I guess they don't guarantee if you don't get your package.

Our Triple Guarantee

1. 100% Satisfaction. Every item you order must be exactly what you want the instant you open your packageโ€”or return it for exchange, replacement or full refund. See instructions on packing slip.

2. 90-Day Try-It. You have 3 whole months to enjoy your purchase. If any item doesnโ€™t live up to your full expectations, return it for a new one, a different one, or your money back.

3. Lifetime Protection. If any item should EVER break due to manufacturerโ€™s defectโ€”today, tomorrow or years from nowโ€”just send it backโ€”and weโ€™ll replace it FREE!

Reason of review: Poor customer service.

Monetary Loss: $198.

Preferred solution: Full refund.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Adam And Eve Reviews

  1. 68 reviews
  2. 29 reviews
  3. 24 reviews
  4. 21 reviews
  5. 18 reviews
Adam And Eve reviews